Privacy Policy
Last updated: 13 November 2026
This Privacy Policy explains how Mellon Training (“we”, “us”, “our”) collects, uses and protects your personal data when you visit mellontraining.com (the “Site”).
Our video courses are sold and delivered on Udemy. We do not sell courses, take payments or create user accounts on this Site. See Section 3 for what happens when you enrol on Udemy.
We follow the EU General Data Protection Regulation (GDPR) and Greek data protection law (Law 4624/2019).
1. Who we are (data controller)
- Business / trading name: Mellon Training
- Address: Rhodes (Rodos), 85100, Greece
- Contact email: info@mellontraining.com
For any privacy question, or to use your rights, email us at the address above.
2. What data we collect
Information you give us
- Your email address, and your first name if you give it, when you sign up for our free resources or newsletter.
- Your name, email address and message when you use our contact form or email us.
Information collected automatically
- Analytics, only if you accept analytics cookies: the pages you visit, how long you stay, the site that sent you, your device, browser and approximate location, and clicks on downloads and course links.
- Course link clicks: when you click a link to one of our courses (links that start with /go/), we record the click, the page you came from and your IP address. We use this to count interest in each course, and delete it after 7 days.
- Server and security logs: like every website, our host records IP addresses, browser type and the pages requested, to keep the Site running and secure.
- Cookies: see our Cookie Policy.
Information that stays on your device
Our free course remembers which lessons you have marked as done. This is saved only in your own browser (local storage). It is never sent to us, and clearing your browser data removes it.
What we do not collect
We do not collect payment details, and there are no user accounts on this Site. We do not intentionally collect special categories of data (such as health, religion or political opinions) and ask that you do not send them to us.
3. Our courses on Udemy
When you click “Enroll” on our Site, you go to Udemy. Udemy handles your account, payment and access to the course, as an independent controller under its own Privacy Policy.
As the instructor, we see only what Udemy shares with instructors: for example, the name on your Udemy profile, the questions and messages you send us in the course, and the reviews you leave. We use this only to teach and support the course. We never receive your payment details from Udemy.
4. How we use your data and our legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Sending the free resources and newsletter you signed up for | Consent (you can withdraw at any time) |
| Answering your messages | Legitimate interest; steps you asked us to take |
| Measuring how the Site is used (Google Analytics) | Consent (through the cookie banner) |
| Counting clicks on course links | Legitimate interest (knowing which courses visitors look at) |
| Supporting students in our Udemy courses | Legitimate interest |
| Keeping the Site secure and blocking spam | Legitimate interest |
| Meeting legal and tax obligations | Legal obligation |
5. Marketing emails
If you sign up, we send you the free resources you asked for, Excel tips, news about our courses and occasional offers. Every email has an unsubscribe link, and you can also ask us to remove you. Withdrawing consent does not affect emails sent before you withdrew it.
6. How long we keep your data
- Newsletter: until you unsubscribe. We may remove inactive subscribers sooner.
- Messages you send us: up to 24 months after the conversation ends.
- Course link clicks: 7 days.
- Analytics data: up to 14 months, then deleted automatically by Google Analytics.
- Server logs: for the short period our hosting provider keeps them for security.
7. Service providers
We share data only with the providers that help us run the Site:
- Website hosting: Bluehost (Newfold Digital)
- Newsletter and sign-up forms: Kit (formerly ConvertKit)
- Business email: Zoho Mail (EU data centre)
- Analytics: Google Analytics (Google)
- Embedded videos: YouTube (Google), for our tutorial videos and YouTube feed. The videos in our free course are hosted on our own Site.
- Spam protection: Akismet (Automattic)
- Cookie consent: CookieYes, which records your cookie choice
We do not sell your personal data. Some of these providers are based in the United States. Where data leaves the European Economic Area, it is protected by the EU–US Data Privacy Framework or the EU Standard Contractual Clauses.
8. Your rights under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Erase your data (“right to be forgotten”) where applicable
- Restrict or object to certain processing
- Data portability: receive your data in a structured, machine-readable format
- Withdraw consent at any time where we rely on consent
- Complain to the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα), www.dpa.gr
To use any of these rights, email info@mellontraining.com. We will reply within one month. For data held by Udemy, contact Udemy directly.
9. Data security
We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls and trusted providers. No method of transmission over the internet is completely secure.
10. Children
This Site is meant for adults learning Excel and related skills. We do not knowingly collect personal data from children under 15. If you believe a child has given us personal data, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the latest version.
12. Contact
Questions about this policy or your data? Email info@mellontraining.com or write to us at the address in Section 1.