Terms of Use
Last updated: [DATE]
Welcome to Mellon Training. These Terms of Use (“Terms”) govern your access to and use of mellontraining.com, courses.mellontraining.com, and our online courses and related services (together, the “Services”). By using the Services or purchasing a course, you agree to these Terms. If you do not agree, please do not use the Services.
1. Who we are
The Services are operated by:
- Business / trading name: Mellon Training
- Registered address: Rhodes (Rodos), 85100, Greece
- Contact email: info@mellontraining.com
2. Accounts
To access purchased courses you must create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information and notify us promptly of any unauthorised use. Accounts are personal to you and may not be shared, transferred, or sold.
3. Courses, purchases, and pricing
- Course descriptions, lesson counts, and durations are provided in good faith but may be updated or improved over time.
- Prices are listed on the Site in [STATE CURRENCY — e.g. “US dollars (USD)” or “Euro (EUR)”]. Applicable taxes (such as VAT) are handled at checkout where required.
- We may change prices, run promotions, or modify course content at any time. Changes do not affect courses you have already purchased.
- “Lifetime access” means access for as long as we continue to operate the Services and host the relevant course, subject to these Terms. It does not mean a perpetual guarantee independent of the business continuing to exist.
4. Licence and acceptable use
When you purchase a course, we grant you a limited, personal, non-exclusive, non-transferable licence to access and view the course content for your own personal or internal professional learning.
You may not:
- Share, resell, sublicense, distribute, or publicly display the course content
- Download, copy, or reproduce videos or materials except where a download is explicitly provided (e.g. practice workbooks for your own use)
- Use automated tools to scrape or extract content
- Share your account or login with others
- Use the content to create a competing training product
All course content, including videos, workbooks, text, graphics, and the Mellon Training name and logo, is owned by us or our licensors and is protected by intellectual property law. Practice files are provided for your own learning and may be used in your own work, but the instructional materials themselves remain our property.
5. Refund policy / Money-back guarantee
We offer a 30-day money-back guarantee. You may request a full refund within 30 days of purchase, provided that no more than 30% of the course videos have been watched. To request a refund, contact info@mellontraining.com with your order details.
Statutory withdrawal right (EU consumers): Under EU consumer law you normally have a 14-day right of withdrawal for digital content. By purchasing and beginning to access a course immediately, you acknowledge that you [request immediate access and] expressly consent to the supply of digital content before the withdrawal period ends, and that you [lose / retain — confirm with a legal adviser] the statutory right of withdrawal accordingly. Our voluntary 30-day guarantee above is offered in addition to your statutory rights and does not limit them.
This section interacts with EU consumer protection law and should be reviewed by a professional to ensure the wording matches how access is delivered.
6. Disclaimers
The Services are provided on an “as is” and “as available” basis. While we work hard to keep content accurate and up to date (including updates for new versions of Microsoft Office and other software), we do not guarantee that the Services will be uninterrupted, error-free, or that the content will meet a specific outcome such as a job, promotion, or certification result. Course certificates are certificates of completion, not accredited qualifications.
7. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, or consequential damages arising from your use of the Services. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including mandatory consumer protection rights.
8. Third-party links and content
The Services may contain links to third-party sites (such as YouTube, social media, or our payment provider). We are not responsible for the content or practices of those third parties.
9. Suspension and termination
We may suspend or terminate your access if you breach these Terms, in particular the licence and acceptable-use rules in Section 4. Where a serious breach (such as content piracy or account sharing) occurs, refunds may be withheld.
10. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest version. Continued use of the Services after changes constitutes acceptance of the revised Terms.
11. Governing law and disputes
These Terms are governed by the laws of Greece, without prejudice to the mandatory consumer protection rights you may have in your country of residence within the EU. Disputes are subject to the competent courts of [JURISDICTION — e.g. Rhodes, Greece], unless mandatory law provides otherwise. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
12. Contact
Questions about these Terms? Email info@mellontraining.com or write to the address in Section 1.